Legal Document

tkpk Terms and Conditions

This page sets out all the conditions, restrictions and policies for using the tkpk platform. Please read these terms carefully before creating an account.

Last Updated: January 2025
SSL Secured
For Ages 21+
Written in Bengali

1. Introduction and General Consent


These Terms and Conditions ("Terms") apply to the use of the tkpk platform and all its services. If you create an account, log in, or use any service on this site, it will be assumed that you have fully read, understood, and agreed to abide by these Terms.

tkpk provides online casino games, slots, cricket betting and other entertainment services for Bangladeshi users. By participating on this platform, you are accepting all the conditions listed below.

Important: tkpk reserves the right to change, amend or update these Terms at any time. Continued use of the platform after any changes take effect will be taken as your agreement to the revised Terms.
1.1

Age Requirement

All services on the tkpk platform are for persons aged 21 or above only. Minors are strictly prohibited from opening an account or taking part in any form of betting. A government-issued ID may be requested to verify age during account verification.

1.2

Geographic Applicability

tkpk is primarily designed to serve Bangladeshi users. By using the platform, you confirm that you are not accessing it from any area where such services are legally prohibited. It is entirely the user's responsibility to comply with the local laws of their own country.

2. Account Registration and Management


2.1

Registration Requirements

Each person may create only one account. Creating multiple accounts is strictly prohibited and any such accounts may be suspended or cancelled at any time. Providing accurate information at the time of registration is mandatory.

2.2

Accuracy of Account Information

The name, mobile number and other details provided at registration must be correct. If false information is provided, tkpk has the right to close the account and withhold any deposited funds. If you need to update your details, contact the support team directly.

2.3

Password and Account Security

It is your responsibility to keep your account password and login details completely confidential. You may not give anyone else access to your account. If you suspect unauthorised access to your account, notify the tkpk support team immediately. The account holder is responsible for all activity carried out through the account.

2.4

Account Verification (KYC)

tkpk may request identity verification documents at any time, particularly for large withdrawals or security-related reasons. Failure to submit the required documents on time may result in the account being temporarily restricted. Acceptable documents include a National ID card, passport or driving licence.

3. Deposits, Withdrawals and Payment Policy


3.1

Deposit Methods and Limits

Deposits at tkpk can be made via bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank and other major Bangladeshi banks). The minimum deposit amount is ৳100 for each method. A specific maximum limit may apply to deposits — contact support for details.

3.2

Withdrawal Methods and Limits

Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 10 to 45 minutes. In some cases, verification issues may cause delays.

3.3

Payment Verification and Rejection

tkpk reserves the right to delay or suspend the processing of any payment if there is a suspicion of fraudulent transactions, incorrect information or money laundering. Additional verification documents may be requested in such cases. Transactions made using third-party accounts are not accepted — deposits and withdrawals must always be made from a payment method registered in the user's own name.

3.4

Currency and Conversion

All transactions on tkpk are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or foreign currency are not accepted.

4. Bonus and Promotional Offer Terms


4.1

Welcome Bonus

tkpk offers new members a 200% first-deposit bonus of up to ৳8,000. This bonus is not cash — the bonus amount must be wagered 25 times before it can be withdrawn.

For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000 — the wagering requirement for this bonus is ৳2,000 × 25 = ৳50,000.

4.2

General Bonus Rules

  • Each bonus offer may have its own specific conditions, which will be communicated at the time the bonus is received.
  • Multiple bonuses cannot be claimed at the same time unless specifically permitted.
  • If evidence of bonus fraud or system abuse is found, tkpk reserves the right to cancel the bonus.
  • Withdrawals from bonus funds cannot be made before the wagering requirement is met.
4.3

VIP Cashback Program

The tkpk VIP program has three tiers: Bronze (up to 0.3% cashback on weekly net losses), Silver (up to 0.5%) and Gold (up to 0.8%). Cashback is a portion of what remains after deducting total winnings from total losses for the week.

Example: if a Silver member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.5% = ৳100.

tkpk reserves the right to notify users of changes to cashback rules and tier structures.

5. Gaming Rules and Acceptable Conduct


5.1

Prohibited Activities

The following activities are strictly prohibited on the tkpk platform:

  • Using multiple accounts to gain bonus or promotional advantages.
  • Using software, bots or automation tools to gain an unfair advantage.
  • Attempting to manipulate game results or the system.
  • Behaving in a rude or abusive manner towards other players or staff.
  • Using the platform for money laundering or any illegal financial activity.
5.2

Technical Issues and Disputes

If a problem occurs in a game due to a software or network error, tkpk will review the technical logs and make a decision. tkpk reserves the right to cancel any winnings or bonuses obtained as a result of a technical error. The relevant account may be temporarily restricted while an investigation is ongoing.

5.3

Betting Rules and Limits

The minimum and maximum bet amounts for each game or sports market are set separately and are shown on the relevant game or market page. tkpk reserves the right to change betting limits at any time. If an unusual betting pattern is detected, tkpk reserves the right to review the account.

tkpk is committed to responsible gaming. If you or someone you know has concerns about gaming habits, read our Responsible Gaming Guide — it contains detailed information on self-exclusion and setting deposit limits.

6. Intellectual Property and Content Ownership


6.1

tkpk Intellectual Property

All content on the tkpk platform — logos, designs, text, graphics, software and databases — is covered by tkpk's intellectual property rights. Copying, distributing or modifying these materials without written permission is prohibited.

6.2

Third-Party Content

The tkpk platform contains content from various game studios including Pragmatic Play, PG Soft, JILI, Evolution and Spribe. This content is covered by the respective studios' intellectual property rights, and tkpk provides services under agreement with them.

6.3

User Conduct

Reverse engineering, scraping or automated data collection from any part of the platform is prohibited. Such activities will be considered sufficient grounds for legal action.

7. Privacy and Data Protection


tkpk gives the highest priority to protecting users' personal information. All data is securely stored and transmitted using SSL encryption technology. Full details of how your information is collected, used and protected can be found in our Privacy Policy.

7.1

Data Collection and Use

Information collected from you during registration, transactions and gaming activity is used primarily for account management, identity verification and improving the quality of services. Your data is not sold to third parties.

7.2

Cookies and Tracking

Cookies are used on the tkpk website to maintain service quality and improve user experience. By continuing to use the site, you will be considered to have consented to the use of cookies.

8. Limitation of Liability


8.1

Service Availability

tkpk strives to provide uninterrupted service, but temporary disruptions may occur due to technical maintenance, server upgrades or circumstances beyond our control. tkpk is not liable for any loss caused by such interruptions.

8.2

Third-Party Services

tkpk does not control the quality of services provided by third-party game studios and payment gateways. tkpk is not directly liable for failures or errors in their services, but will provide users with all reasonable assistance.

8.3

Losses and Compensation

Online betting and gaming inherently carry financial risk. You are solely responsible for any financial loss resulting from your gaming activity. tkpk does not guarantee any winnings or specific outcomes.

9. Account Closure and Service Termination


9.1

Account Closure at User's Request

You may request to close your account at any time via live chat or email. Before closing your account, withdraw any remaining balance — subject to all wagering requirements being met.

9.2

Account Closure at tkpk's Initiative

In cases of breach of Terms, fraud, money laundering or any other illegal activity, tkpk may suspend or permanently close an account without prior notice. The account balance may be withheld in such cases.

9.3

Self-Exclusion

As part of responsible gaming, users may take a break from the platform for a set period at their own request. Contact the support team to learn more about this option.

10. Dispute Resolution and Legal Provisions


10.1

Complaint Submission Process

If you have a complaint regarding a transaction, game result or account-related matter, first notify the support team via live chat. After receiving the complaint, tkpk will investigate and communicate a decision. The support team is available seven days a week, 24 hours a day in both Bengali and English.

10.2

Applicable Law

These Terms are governed by applicable laws and regulations. Any dispute will first be attempted to be resolved through direct negotiation.

10.3

Severability of Terms

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. A change to one condition will not affect the other conditions.

To learn more about tkpk or for full details of our services, visit our About Us page. For answers to common questions, visit our FAQ section.

11. Contact and Support


If you have any questions or need clarification about these Terms, please contact our support team:

Live Chat

Use the platform's live chat for instant 24/7 assistance. Support is available in both Bengali and English.

Email Support

For detailed questions or formal complaints, contact us by email: [email protected]

Have more questions?

Our support team is always here for you. Chat with us directly via live chat or check the FAQ.